shipping & delivery
Shipping cost
We offer Free shipping on all orders above $349 USD! We ship with DHL Express. Shipping price is: USA/Canada – $25 Europe/World – $39
DDP (Delivered Duty Paid)
We make it simple for you to order from us. The price you see on the website, is the price you pay! No additional charges at all.
To ensure smooth customs handling, shipments to the following countries will be routed via Sweden. This may add a small extra transit time: Hungary, Estonia, Latvia, Lithuania, Slovakia, Poland, Czech Republic, Ukraine.
Production & Delivery Time
Our production time varies between 5-7 weeks with 1-3 days of delivery. Reasons for delays: 33oz, Adjustments, Changes and Sale.
Where are your products made? Where do they ship from?
We manage a small team in Bangkok and Southern Thailand. Our focus is always on quality and taking the time to make sure each piece meets our highest standards.
can i change my order? change my address? or cancel my order?
Changing your shipping address is possible before your products leaves our factory. If your parcel has left our factory please email jannis@sosoclothing.se
You can cancel, or make changes, to your order up to 24-hours after placing your order, please use our live chat or email support@sosoclothing.se
Manufacturing Defects
We take the outmost pride in crafting our products. If you encounter a manufacturing defect we’ll replace your product free of charge. If your fabric isn’t available, we’ll offer a similar or alternative fabric.
Returns
We are a custom made brand and all products are made to your specifications. Because of this, we cannot accept returns on custom products.
What's my size?
Take measurements from well-fitting garment similar to what you’re ordering. Then follow our simple size guidelines. Remember, sizing may differ from your previous favorite brand! We are always here to steer you in the right direction if you need help. We are your denim brothers in arms!
Since each product is made by hand, working with thicker fabrics than normal, and adjustments to patterns, sizing variation may occur. The thickness of the material affects how it folds, which can also contribute to these differences.
How do i care for my sosobrothers products?
Since we mostly work with raw materials our fabrics shrink naturally, so expect some shrinkage. We recommend wearing your products for at least 1-2 weeks to counter any shrinkage. You can always check our Product Care Guides.
What forms of payment do you accept?
We accept all major credit cards: VISA, Mastercard, American Express, Maestro and Discovery. We also accept KLARNA and Paypal and Swish.